The Tectonic Group, LLC, doing business as Reactiv8 AI ("Company," "we," "us," or "our"), is a Texas-based company providing artificial intelligence-powered database reactivation, revenue recovery, outreach automation, CRM integration, and sales enablement services. Our website is located at https://reactiv8leads.com.
For purposes of applicable data protection laws, The Tectonic Group, LLC is the data controller for personal information collected through our website and in connection with our own business operations. When we process personal data on behalf of our business clients ("Clients"), we act as a data processor or service provider, as further described in Section 6.
We collect personal information you voluntarily provide when you interact with us, including:
When you visit our website, we and our technology partners may automatically collect certain information about your device and browsing activity, including:
This information is collected using cookies, web beacons, pixels, and similar tracking technologies. See Section 8 for more detail.
We may receive information about you from third-party sources, including:
We combine this information with data we collect directly to maintain accurate records and improve the relevance of our communications.
We use the information we collect for the following purposes:
You may opt out of marketing communications at any time by clicking "unsubscribe" in any email, by replying STOP to any text message, or by contacting us as described in Section 16.
The Tectonic Group, LLC (dba Reactiv8 AI) operates an SMS / text messaging program through which we may send messages to individuals who have voluntarily opted in. Message types may include:
You may opt in to our SMS program by submitting your mobile phone number through an opt-in form on our website and expressly checking the SMS consent checkbox. Opting in is entirely voluntary and is not a condition of using our website or engaging our services.
Message frequency varies based on your activity and the nature of your engagement with us. You may receive up to a reasonable number of messages per month. Message frequency will not be excessive.
To stop receiving SMS / text messages from us, reply STOP to any text message at any time. After texting STOP, you will receive one final confirmation message and no further messages will be sent unless you re-subscribe. You may also request opt-out by contacting us at [email protected].
For assistance with our SMS program, reply HELP to any text message, or contact us at [email protected].
Message and data rates may apply. Check with your wireless carrier for details regarding your messaging plan and any applicable charges.
If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction that requires a legal basis for processing personal data, we rely on the following bases:
In the course of delivering our services, Clients may provide us with databases, CRM records, and contact lists containing personal information about their own customers, prospects, or leads ("Client Data"). We process Client Data solely on behalf of the Client and in accordance with the Client's instructions and our service agreement.
We do not use Client Data for our own marketing purposes, and we do not sell Client Data to third parties.
Clients are solely responsible for ensuring that Client Data has been collected lawfully, that appropriate consents or legal bases exist for its use, and that providing it to us does not violate any applicable law or third-party rights. Clients are the data controllers for Client Data; we act as the data processor or service provider.
If you are an individual whose personal information appears in a Client's database and you have questions about how your data is being used, you should contact that Client directly. We will refer any such inquiries we receive to the appropriate Client where possible.
We do not sell your personal information. We may share your information in the following limited circumstances:
We share information with trusted vendors who help us operate our business and deliver our services, including cloud hosting providers, CRM platforms, email and SMS delivery services, payment processors, analytics providers, and customer support tools. These parties are contractually required to use your information only as directed by us and to maintain appropriate security standards.
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you via email or prominent website notice before your information is transferred and becomes subject to a different privacy policy.
We may disclose your information when required by law, regulation, subpoena, or court order; to respond to lawful requests from government authorities; or when we believe disclosure is necessary to protect the rights, property, or safety of the Company, our Clients, or the public.
We may share your information with third parties when you have given us explicit consent to do so.
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site traffic, and support our marketing efforts. The types of cookies and tracking technologies we use include:
Your choices: Most browsers allow you to refuse or delete cookies through their settings. You may also opt out of certain analytics tracking at https://tools.google.com/dlpage/gaoptout and opt out of interest-based advertising at https://optout.aboutads.info. Note that disabling certain cookies may affect the functionality of our website.
If you are located in a jurisdiction that requires consent for non-essential cookies (such as the EU under GDPR or ePrivacy rules), we will present a cookie consent banner when you first visit our site.
We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. Our general retention practices are:
Regardless of your location, you have the following rights regarding your personal information at any time:
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To exercise these rights, contact us as described in Section 16. We will respond to verifiable requests within 45 days, with a possible extension of an additional 45 days when reasonably necessary.
If you are located in the European Economic Area or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR) or UK GDPR:
You also have the right to lodge a complaint with your local supervisory authority. We will respond to requests within 30 days, with possible extension to 90 days for complex requests.
Residents of Colorado, Connecticut, Virginia, Texas, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and port their personal data, as well as the right to opt out of certain processing. We honor these rights to the extent required by applicable law. Contact us as described in Section 16 to submit a request.
We implement commercially reasonable administrative, technical, and physical security measures designed to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our data security practices include:
HOWEVER, NO METHOD OF TRANSMISSION OVER THE INTERNET OR METHOD OF ELECTRONIC STORAGE IS 100% SECURE. WE CANNOT GUARANTEE ABSOLUTE SECURITY OF YOUR INFORMATION. IF YOU BELIEVE YOUR INFORMATION HAS BEEN COMPROMISED, PLEASE CONTACT US IMMEDIATELY AT THE ADDRESS IN SECTION 16.
In the event of a data breach that affects your personal information, we will notify you as required by applicable law, including any applicable state breach notification laws.
Our operations are based in the United States, and your personal information may be processed and stored in the United States or other countries where our service providers operate. If you are located outside the United States, please be aware that data protection laws in the U.S. may differ from those in your jurisdiction.
For transfers of personal data from the EEA, UK, or Switzerland to the United States, we rely on applicable transfer mechanisms such as Standard Contractual Clauses (SCCs) as approved by the European Commission, or other mechanisms as permitted by applicable law. By using our website or services, international users consent to the transfer of their information to the United States as described in this Policy.
Our website and services are directed exclusively to business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected information from a minor, we will delete it promptly. If you believe we may have collected information from a minor, please contact us immediately.
Our website may contain links to third-party websites, tools, or services. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of any third-party sites and encourage you to review the privacy policies of any websites you visit through links on our site.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or prominent notice on our website.
Your continued use of our website or services after any changes to this Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.
If you have questions about this Privacy Policy, wish to exercise any of your privacy rights, or need to report a privacy concern, please contact us:
We will acknowledge your request promptly and respond within the timeframe required by applicable law. To help us verify your identity, we may ask you to provide information consistent with what we already have on file for you before fulfilling certain requests.